rollem Terms and Conditions for Philippines Players
These Terms and Conditions govern the use of the rollem online gaming platform by all registered players in the Philippines. Pleaseread this document carefully before using any feature of the platform. By accessing rollem, creating an account, or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not accept these terms, you must not use the platform. rollem reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms.
1. Acceptance of Terms
By registering an account or otherwise accessing any part of the rollem platform, you enter into a legally binding agreement with rollem under these Terms and Conditions. These terms apply to all users, whether registered members or casual visitors browsing publicly accessible areas of the site. You acknowledge that you have had the opportunity to read and understand these terms before proceeding, and that your continued use of the platform constitutes your ongoing acceptance of all provisions contained herein. If at any point you no longer agree to these terms, you must cease using the platform and may request the closure of your account through the standard account management process. rollem's failure to enforce any specific provision of these terms does not constitute a waiver of that provision or any right to enforce it in the future.
These Terms and Conditions should be read together with the Privacy Policy and the Responsible Gaming guidelines, all of which form part of the complete agreement between rollem and each registered player. In the event of any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated. If you are unclear about any provision, you are encouraged to contact our support team before using the platform rather than after an issue arises.
2. Eligibility & Age Limit (18+)
Access to and use of rollem is strictly limited to individuals who are at least eighteen (18) years of age at the time of registration. This age restriction is absolute and non-negotiable; no exception is made under any circumstance. By registering, you represent and warrant that you are 18 years of age or older, that you are legally permitted to engage in online gaming activities under the laws applicable to you, and that you are not accessing the platform from a jurisdiction where such activity is prohibited. rollem reserves the right to request documentary proof of age and identity at any time, and failure to provide satisfactory verification may result in immediate account suspension and forfeiture of any pending withdrawals pending investigation.
In addition to the age requirement, eligible players must be residents of or legally present within the Philippines and must not be subject to any legal prohibition on participation in online gaming activities. Employees, contractors, directors, and immediate family members of rollem or its affiliated companies are not permitted to hold active player accounts or participate in real-money gaming on the platform. Any account found to have been created in violation of these eligibility conditions will be closed without notice, and any funds held in such accounts will be handled in accordance with applicable law and our internal compliance procedures.
3. Account Creation & Security
Registration Requirements
Each player is permitted to hold only one registered account on the rollem platform. Creating multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited and will result in account closure and potential forfeiture of balances. During registration, you must provide accurate, current, and complete information as requested, including your full legal name, date of birth, valid email address, and contact details. You are responsible for keeping this information up to date, and rollem accepts no liability for service disruptions, failed withdrawals, or missed communications arising from outdated or inaccurate account information provided by you.
Account Security Obligations
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. rollem will never ask you to disclose your password through any channel, and you should treat any such request as fraudulent and report it immediately. All activity conducted through your account is your responsibility, whether or not it was authorised by you. If you suspect that your account has been accessed by an unauthorised third party, you must notify rollem support immediately so that appropriate protective action can be taken. The use of shared devices to access your account is done entirely at your own risk, and you are advised to log out fully after each session.
4. User Obligations & Platform Rules
As a registered player on rollem, you agree to use the platform solely for lawful personal entertainment purposes and in strict compliance with these Terms and Conditions. You must not use the platform to engage in any fraudulent activity, including but not limited to the use of stolen payment credentials, the manipulation of game outcomes through technical exploits, or coordinated collusion with other players to gain an unfair advantage. Any attempt to reverse-engineer, scrape, or interfere with the platform's software, systems, or data constitutes a serious breach of these terms and may result in immediate account termination, legal action, or both.
Players must not post, transmit, or distribute any content through the platform that is defamatory, abusive, threatening, obscene, or otherwise objectionable. You are responsible for ensuring that any content you submit complies with applicable Philippine law and does not infringe on the rights of any third party. rollem operates a zero-tolerance policy toward harassment, hate speech, and any form of intimidation directed at other players or staff members. Violations of platform conduct rules will be handled on a case-by-case basis and may result in temporary suspension or permanent closure of the offending account without prior notice. By using rollem, you also agree not to access the platform through automated bots, scripts, or any non-human means that generate artificial activity.
5. Payments & Transactions in Philippine Peso
All financial transactions on rollem — including deposits, wagers, winnings, and withdrawals — are denominated and processed in Philippine Peso (PHP, ₱). By registering and depositing funds, you confirm that the money you use for gaming activities is legitimately owned by you and is not derived from any illegal or fraudulent source. rollem applies standard anti-money laundering checks and may request documentation to verify the source of funds at any time as part of our compliance obligations. Failure to cooperate with such verification requests may result in withdrawal restrictions or account suspension until the process is satisfactorily completed.
Minimum and maximum deposit and withdrawal limits apply and are displayed within your account area at the time of each transaction. Processing times for withdrawals vary depending on the payment method selected and the completion of any required identity verification steps. rollem does not charge internal processing fees on standard withdrawals, though your payment provider may apply their own charges which are outside of our control. All bonuses, promotions, and any applicable wagering requirements are governed by the specific terms attached to each offer, which form an addendum to these Terms and Conditions. For further guidance on how to request a withdrawal, please visit the Withdrawal page or consult the FAQ.
6. Limitation of Liability
rollem provides the platform on an "as is" and "as available" basis without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted availability. While we make every reasonable effort to maintain a stable and reliable service, we do not guarantee that the platform will be free from errors, interruptions, or technical failures at all times. rollem shall not be liable for any loss of profits, loss of data, loss of gaming opportunity, or any indirect, consequential, or incidental damages arising from the use of or inability to use the platform, even if rollem has been advised of the possibility of such damages.
Gaming involves financial risk, and all wagers are made at the sole discretion and risk of the player. rollem does not guarantee any outcome, return, or winning from any game or betting event available on the platform. You acknowledge that gaming losses are a foreseeable and inherent part of online gaming, and that rollem bears no liability for such losses regardless of the circumstances under which they occurred. Our total liability to you under any circumstance shall not exceed the total amount of real-money deposits made by you in the thirty (30) days preceding the event giving rise to the claim. Nothing in these terms excludes liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded under applicable Philippine law.
7. Account Suspension & Closure
Suspension by rollem
rollem reserves the right to suspend or close any player account at any time and without prior notice if we have reasonable grounds to believe that the account is being used in breach of these Terms and Conditions, applicable law, or our responsible gaming obligations. Grounds for suspension include but are not limited to: evidence of fraud or attempted fraud, provision of false registration information, multiple account creation, underage access, suspected money laundering activity, and conduct that is harmful to other players or the integrity of the platform. During any investigation period, the account and associated funds may be frozen until the matter is resolved to rollem's satisfaction.
Voluntary Closure
Players who wish to close their accounts voluntarily may do so by contacting the rollem support team. Upon receiving a valid closure request, we will process the closure in a timely manner after completing any outstanding verification or withdrawal requirements. Any real-money balance remaining in the account at the time of closure will be returned to the player via a verified payment method, subject to the completion of identity verification and any outstanding wagering requirements on bonus funds. If you are closing your account for responsible gaming reasons, we encourage you to visit our Responsible Gaming page first to explore self-exclusion and limit-setting options that may better suit your needs without requiring full closure.
8. Intellectual Property Rights
All content available on the rollem platform — including but not limited to the website design, layout, graphics, logos, game interfaces, software, text, and multimedia content — is the intellectual property of rollem or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, modify, distribute, transmit, display, publish, or create derivative works from any part of the platform without the prior written consent of rollem.
Unauthorised use of any rollem intellectual property, including but not limited to screen-scraping, automated data collection, or the reproduction of game mechanics or brand assets, is strictly prohibited and may result in legal action. Third-party game content available through the platform is owned by and licensed from the respective game providers, and your use of such content is additionally subject to the terms imposed by those providers. Any feedback, suggestions, or ideas you submit to rollem regarding the platform may be used by rollem freely and without obligation or compensation to you. The rollem name, logo, and all associated branding elements are trademarks of rollem and may not be used without express written permission.
9. Changes to Terms, Third-Party Links & Governing Law
rollem may revise these Terms and Conditions at any time to reflect changes in applicable law, platform features, or business practices. When material changes are made, we will endeavour to notify registered players through a notice on the platform or via the registered email address associated with your account. The date of the most recent revision will be indicated at the top of this document. Your continued use of rollem following the posting of any changes constitutes your acceptance of the revised terms. If you do not agree to a revised version of these terms, you must cease using the platform and request account closure before the revised terms take effect.
The rollem platform may contain references or links to third-party services or websites for informational purposes. These links do not constitute an endorsement by rollem of those third-party services, and rollem accepts no responsibility for the content, privacy practices, or availability of any third-party site. You access such external resources entirely at your own risk and subject to the terms and conditions of those respective services. rollem is not liable for any loss or damage arising from your use of or reliance on any third-party content accessed through or in connection with the platform.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms or your use of the rollem platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. For questions about these terms, please reach out to our support team at the contact details provided in the footer below.
Questions About Your Account or These Terms?
If anything in these Terms and Conditions is unclear, our support team is available around the clock to help. You can also visit our FAQ for quick answers on registration, payments, withdrawals, and more. Once you are comfortable with the terms, creating a free account takes only a few minutes.